1. What is the difference between a clipper and a trimmer?
2. How do I care for my ANDIS blades?
3. My ANDIS Master Clipper makes a loud noise, what can I do?
4. How can I receive literature regarding the ANDIS product line?
5. Can ANDIS clipper and trimmer blades be sharpened?
6. Which Model AG Blade do I use to clip or trim my pet's ...?
7. How do I determine if my ANDIS electrical product is under warranty?
8. Where can I have my ANDIS electrical product repaired?
9. How long should a charge last on a rechargeable clipper or trimmer?
10. Where can I purchase ANDIS blades, parts, batteries and accessories?
11. What is the difference between Magnetic and Pivot motors?


1. What is the difference between a clipper and a trimmer?
A clipper is intended for heavy duty haircutting, but does not cut extremely close, whereas the blade on a trimmer does cut close and is used to trim the back of the neck, around the ears, around sideburns, etc?

2. How do I care for my ANDIS blades?
Blades should be oiled before, during, and after each use. If your clipper blades leave streaks or slow down, it is a sure sign they need to be oiled. Position the clipper or trimmer so the blade is facing towards the ground, as the motor does not require internal lubrication. Place a few drops of ANDIS Clipper Oil on the front and side of the clipper blade. Wipe excess oil off blades with a soft dry cloth. When not in use, store blades in the vapor paper provided with the clipper or trimmer at time of purchase.

3. My ANDIS Master Clipper makes a loud noise, what can I do?
It may need adjustment to the line voltage in your area. To adjust (clean and oil your blade first), turn the SMALL power screw on the side of the clipper clockwise until the noise disappears.

4. How can I receive literature regarding the ANDIS product line?
You may either email ANDIS direct at info@andisco.com or you may call our toll free number 1-800-558-9441 to request literature on any of our products.

5. Can ANDIS clipper and trimmer blades be sharpened?
Most ANDIS clipper blades can be sharpened at our ANDIS Authorized Service Stations. See Andis website for the location neatest you. Because of the length of the teeth on trimmer blades, we do not recommend, however, that trimmer blades be sharpened. Click here to view the parts list.

6. Which Model AG Blade do I use to clip or trim my pet's ...?
For face, ears, feet, tail base, throat:
#10 - Medium Cut, 1.5mm, leaves hair 1/16"
#15 - Medium Cut, 1mm, leaves hair 3/64"
For the body, sides, back and matted coats:
#4FC - Finish Cut, 9mm, leaves hair 3/8"
#5FC - Finish Cut, 5mm, leaves hair ?"
#7FC - Finish Cut, 4mm, leaves hair 3/16"
For "Take-Down" Clipping and Very Matted Coats:
#3 ? FC - Take-Down Blade, 13mm, leaves hair ? "

7. How do I determine if my ANDIS electrical product is under warranty?
The warranty varies from product to product. Please refer to the information packed with each unit, and be sure to retain your purchase receipt for verification. The warranty period begins from the date of purchase. Please click here to register your product.

8. Where can I have my ANDIS electrical product repaired?
Professional clippers, trimmers and dryers may be forwarded to any ANDIS Authorized Service Station for repair. Click here for the location nearest you. The repair time will vary, so please contact your service station before sending the unit in for repair. Home use clippers, trimmers, dryers and curling irons may be returned direct to ANDIS.

ANDIS COMPANY
Attn: Returns
1800 Renaissance Blvd.
Sturtevant WI 53177

9. How long should a charge last on a rechargeable clipper or trimmer?
When fully charged, the ANDIS Rechargeable Clippers will run for one hour. Trimmers, on the other hand, when fully charged, will run between 20 - 40 minutes. To maximize the life of your trimmer battery, about every two months, run the trimmer completely down, and fully recharge overnight.

10. What is the difference between Magnetic and Pivot motors?
Andis offers two types of motors. The newly designed pivot motor, engineered for years of trouble free styling with its "no-hassle" adjustment free operation and our popular and proven magnetic motor. Click here to download the Magnetic and Pivot motor comparison chart PDF to learn more.

11. Andis participates in selected industry trade shows throughout the world.
Trade shows offer a unique opportunity to experience Andis products! We offer support and education in an up-close and personal setting. Select a show in your area for a hands-on look at Andis world-class tools. Click here to view the list.